Today, REACH3 is helping hundreds of healthcare providers drive profitable revenue growth through advanced CRM (Customer Relationship Management) analytics and techniques. Our solutions are designed to suit any healthcare organization—regardless of size, complexity, capabilities or budget.

The healthcare industry’s only free CRM solution. Designed for:

• Small providers that cannot afford the technology costs associated with full CRM installations
• Larger providers that want to start small, gain wins and prove results before advancing to more sophisticated CRM applications

CRM Launch™ provides value with immediate access to more than 1,000 free customizable creative templates, integrated predictive healthcare segmentation and IDEAL Target™ for list selection, digital variable printing and email capabilities.

For providers who want a more robust solution for segmenting messages to their patients and prospective patients. CRM Custom™ provides capabilities for:

• precisely targeting your own patients who need your message most and respond at a higher rate than prospective patients via the REACH3 IDEAL Target™ methodology
• maximizing your own patient and prospect data through analysis tools in the application
• event-triggering (automated messages based on business rules such as birthday screening reminders, new movers campaigns and more)
• advanced Return on Investment (ROI) calculations using statistically valid control groups
• Real-time CRM integration with a call center or web portal

CRM Custom™ is not an “out of the box” or “one size fits all” solution—REACH3 will build a CRM Custom™ solution for your organization based on your business needs and budget.

A way for hospitals or specialty care centers to better manage relationships with doctors that refer business. Physician Referral Builder™ allows you to:

• monitor referral behavior, patterns, trends, case mixes, payor mixes and other issues that are easily viewed and managed through reporting dashboards
• send outbound direct mail, fax and email communications easily through the application
• measure the impact of your liaison and outbound communication activities

Physician Referral Builder™ also incorporates a robust contact management system for monitoring and managing sales activity with doctors.