Healthcare experience

We started working with our first healthcare client in 1997. Today, REACH3 partners with hundreds of healthcare providers (from small group practices to large integrated healthcare systems), medical device and equipment manufacturers, healthcare associations, and pharmaceutical companies to provide real and measurable value to all. Our core team has over 50 years of combined healthcare CRM experience. We formed REACH3 to combine our parent company’s strong technical capabilities with our knowledge of the healthcare marketplace to build a better solution throughout the industry.

Migration Path

With other healthcare CRM providers you have to jump into the “deep end of the pool” or you don’t get to swim. REACH3’s understands that CRM is a new and sometimes overwhelming undertaking, and we have built a process to let our clients start small, gain wins, learn, and evolve.

Market leader in predictive modeling

Since our inception, we have pushed the boundaries of predictive analytics. As an example, REACH3 was the first to market with a profitable payer model (Target Payer™), outpatient service line models (POP Propensity™), and self-pay modeling (Out of Pocket Predictor™).

Solid technology platform and processes

We are experts at data management, building and maintaining CRM databases from disparate sources, building industry-leading predictive models, database security, client-facing web interfaces, integration with web portals, personalized URL’s, and more.

Fairer pricing model

We continually look for ways to drive down technology costs so more of your budget can be spent on effective communications. As an example, with REACH3 you never have to buy prospect names for a market list installation, resulting in a substantial savings. With other CRM providers you end up spending dollars on prospect names you likely don’t need.

Added value

REACH3 is always looking for innovative ways to provide value without adding cost. As an example, we have contracted with hundreds of freelance creative designers and copy writers throughout the country to provide over 1,000 creative templates that you can use at no cost.

Quicker to market

REACH3’s integrated online digital asset manager allows you to easily launch marketing campaigns right at your fingertips and have pieces in the mail within 3-5 days, not 6-8 weeks as with other providers.

Democratized technology

The REACH3 solution was designed so that anyone, regardless of technical knowledge, can execute accurate direct mail and email communications quickly and easily.

Best practices from outside healthcare

Our parent company, 3RDWAVE works with some of the largest retail organizations on CRM applications. By staying on the leading edge of technology and ideas, we can bring best practices to the healthcare industry.

Customer service reputation

Our goal is to maintain a 100% referenceable client base. We achieve this through outstanding customer service that focuses on long-term client success, low turnover through a great work environment, full disclosure and honesty, coupled with outstanding and knowledgeable account management and support staff.